The Adept Financial Solutions Claims Management Process

Unforeseeable accidents and illness can turn your world upside down instantaneously.

For over 25 years the team at Adept Financial Solutions have provided our clients with comfort and certainty in handling each stage of their individual claim process.

Having dealt with hundreds of claims, we guarantee that…….

Should the unthinkable happen you won’t be alone to deal with the insurers. From the start to finish of your claim, we’ll:

  • Initiate the claim on your behalf, notifying the insurer of a pending claim
  • Work with you to obtain, complete and lodge the correct documentation
  • Liaise with the insurers appointed claim manager ongoing on your behalf
  • Oversee the claim process ongoing
  • Ensure you are obtaining and utilizing all eligible benefit add-ons, such as specialist treatment and rehabilitation programs
  • Ensure your ongoing benefit payments are correct, including any ongoing income update requirements
  • Provide assistance where required when re-entering your workplace
  • Any other liaison with the insurers on your behalf, initially or ongoing

Our goal being to ensure your claim is processed efficiently, so you can focus entirely on your recovery.

Although we hope you never need to use this service, clients who have tell us that our support in their time of need was incredibly valuable – knowing that experienced specialists will manage your claim process, thereby easing the emotional burden that surrounds a time of grief or illness.

We look forward to working with you to achieve your goals.